Returns & Exchanges

At DIVINBYDIVIN, we want you to feel confident in every piece you wear; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All garments must be in their original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all DIVINBYDIVIN tags and labels are intact and included.

3

Ship It Back

Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing